BUSINESS PROCESS AUTOMATION

Taking the pain out of digital business transformation since inception.

QualQuest expertly combines the accumulated subject matter experience with business analysis and architecture design skills to enable companies use technology as a pivotal business driver. We perform process analysis, automation and transformation, redefining how work gets done in the increasingly blurred digital and physical worlds.

AREAS OF EXPERTISE

Project & Portfolio Management

  • Unified Resource Scheduling
  • Collaborative Document Management
  • Expense Tracking, Billing and Invoicing

Knowledge Management

  • Online Education and E-learning
  • Advanced Analytics
  • Communication Channels Management

Workflow Management

  • Transactions Management
  • Issue Tracking
  • Approval and Change Management
  • Electronic Forms

Case Management

  • Flexible Resource Management Across Cases and Processes
  • Application/Claim/Request End-to-end Automation
  • Ensured Audibility and Compliance

Data Flow Management

  • Single Centralized Storage
  • Enterprise Search and Reporting
  • Data Import/Export and Integrations

Custom Enterprise Solutions

Looking for end-to-end processes automation that packaged apps can’t address? QualQuest delivers custom line-of-business solutions automating the untamed business processes while fully leveraging your existing technological capacities.

Professional Product Development

Solid expertise in vertical BPM cases helps us build software products that bring value-centric process innovation and ultimate experience to the most demanding customers.

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  • Partner and Supply Chain Management

  • Corporate Communications

  • Customer Relationship Management

  • Field Service Operations

  • Legal case management

  • Enterprise Content Management

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Analysis
2
Implementation
3
Integration
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Maintenance
and Support

Core Process Automation and Beyond

QualQuest provides the entire spectrum of services covering all phases of business process automation, from understanding the Customer’s business data, processes and systems through the solution’s architecture and implementation to user training, perfective maintenance and support.

Analysis

  • Initial assessment of needs and objectives
  • Assessment of existing systems, data and processes
  • Solution architecture definition and design
  • Technology consulting

Implementation

  • Solution setup and customization
  • Extension of the existing IT systems with custom plugins and add-ons
  • Full documentary support of the delivered functionality
  • Admin and end-user training
  • End-to-end testing/UAT

Integration

  • API-based integration
  • Data integration
  • Enterprise Service Bus (ESB) implementation

Maintenance and Support

  • Profiling, detection of bottlenecks and fixing productivity flaws
  • Migration to newer platforms and product versions
  • Multi-level technical support (monitoring, L1-L3, 24/7)

Want to start a project?

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