QualQuest offers transaction-processing services on custom, proprietary client workflow systems as well. We provide a knowledgeable workforce, who can review data, perform critical adjudication, and make decisions on how to route the data and workflow. We also implement our proprietary inventory, production and quality management reporting tools including: Q-Trekker and P-Trekker – as a bolt-on to client systems, thereby enhancing the value of existing services.

Data processing capabilities have been part of QualQuest’s business process outsourcing services for more than a decade. We are able to offer flexible document, mailroom, and transaction processing services in a modular manner to clients who need to bring order to their current back-office, while also making it efficient and effective. Our differentiators, proprietary platforms, bolt-ons for client systems, process re-engineering expertise, and an innovative “right-shoring” delivery model, give a competitive business advantage to our clients.

Back-office Outsourcing Services

Transaction Processing Services

Process Re-engineering Services